WHO ARE WE AND HOW CAN WE HELP?
As all coffee companies will tell you; we are passionate about coffee, but more importantly than that we are passionate about the services we provide to our customers and most of all how we can use these services to help our customers improve their business and income.
Having successfully been in the coffee business for over 20 years we have built up healthy relationships with suppliers, engineers, service companies and web folk right across the UK. All of our experience and contacts within the coffee world means we have a great depth of knowledge at our fingertips so we can ensure all our customers receive the best advice and technical support possible.
Although we are a business we also operate by the rule of free friendly advice, so even if your not a direct customer of ours and you have a query about anything coffee related then we have a lot of helpful advice and how to videos / data sheets on the web site. But if you cant find what your looking for please don’t hesitate to get in contact with us and one of our friendly team members will do their best to either help you resolve the problem themselves or point you in the right direction of someone who can, then once the issue has been resolved we will add the advice to our site.
MEET OUR TEAM
Managing Director of The Flying Coffee Company and author of Grow Your Coffee Shop (Hotel, Bar or Restaurant) FAST. Chris has been in the coffee business since 1989 and has a wealth of knowledge regarding coffee and the business of coffee.
Marketing Manager and Chris’s son. Ben has worked in the business since 2012 and looks after the marketing and day to day orders .
Cecelia Hamlett, the voice you’ll usually hear on the phone. She looks after customer relations and is responsible for the regular calls for orders.
WHAT OUR CUSTOMERS SAY…
Since we have started using The Flying Coffee Company we have had wonderful comments about our coffee from guests. From the moment you place an order delivery at the back door – everything is handled smoothly and efficiently. The provide wonderful staff training at all levels which is such a great resource for us. If we ever do have a problem with a machine, they come straight out to fix it. Nothing is ever a problem for them. Great service from friendly and caring staff.
The George Hotel
I have used the Flying Coffee Company forth last 9 years for all my hot beverage needs. There service & products are second to none! It’s nice to work with a company who can about your needs.
The Five Bells
We have worked with FlyingCoffee for several years and always have been very happy with the service provided. Products are always available and to the high standard that we require. Our coffee machine is regularly serviced and all Flying Coffee staff are very helpful & friendly.
The Green Man